不，我們目前僅在加拿大運送我們的產品。

訂單成功下單後，我們將在2-3個工作天內處理您的訂單。這取決於你在哪裡。訂單交付需要 5-10 個工作天才能送達。交貨詳細資訊將在您的確認電子郵件中提供。

我們使用所有主要承運商和當地快遞合作夥伴。結帳時系統會要求您選擇送貨方式。

是肯定的！我們始終致力於確保客戶喜歡我們的產品，但如果您確實需要退貨，我們很樂意提供協助。只需直接發送電子郵件給我們 info@wellvishealth.ca，我們將引導您完成整個過程。

是的，所有產品資訊和建議使用均由供應商提供。您可以隨時致電和發送電子郵件給我們以獲取更多詳細資訊。

Wellvis Health offers high-quality health and wellness products for general wellness and families, including nutritional supplements, vitamins, minerals, herbal formulas, and targeted wellness solutions. All products are carefully selected from trusted brands that meet Canadian regulatory standards.

Yes. Some products may not be displayed online. If you are looking for a specific product or brand, please contact us. We may be able to arrange a special order depending on supplier availability.

No. You can check out as a guest. Creating an account allows you to track orders faster, save addresses, and receive exclusive offers.

We accept major credit cards (Visa, Mastercard), and other secure online payment methods available at checkout. All transactions are encrypted for your security.

Yes. Our website uses SSL encryption and secure payment gateways to protect your personal and payment nformation.

Yes. If a product is temporarily out of stock or not listed on our website, we may be able to place a special order for you. Please contact our customer support team with the product name and brand. Special orders are subject to supplier availability and may require additional processing time.

We currently ship across Canada. Shipping availability and fees are shown at checkout.

Orders are usually processed within 1–2 business days. Delivery times vary by location but typically range from 2–7 business days.

Shipping fees depend on order value, destination, and shipping method. Free shipping promotions may apply from time to time and will be clearly stated on the website.

Once your order ships, you will receive a confirmation email with tracking information.

Unopened and unused products may be eligible for return within a specified period (usually 14–30 days), subject to Shopify order records and proof of purchase. Products must be in original condition and packaging.

Special order products are final sale unless they arrive damaged or incorrect, due to their customized
nature.

For safety and quality reasons, opened supplements are generally not eligible for return unless the product is defective or damaged upon arrival.

Please contact us within 48 hours of receiving your order with photos of the issue. We will arrange a replacement or refund as appropriate.

Yes. Products sold at Wellvis Health comply with Health Canada regulations and, where applicable, carry a Natural Product Number (NPN) or DIN.

Some products are suitable, while others are formulated for adults only. Always check the label and consult a healthcare professional if unsure.

Some supplements can be combined, but interactions are possible. We recommend consulting a qualified healthcare practitioner before starting or combining supplements.

Product attributes vary by brand and formulation. Please refer to individual product descriptions or labels for dietary and allergen information.

Always follow the dosage instructions on the product label unless advised otherwise by a healthcare professional.

Store supplements in a cool, dry place away from direct sunlight. Keep out of reach of children.

Each product has an expiry date printed on the packaging. We ensure products are shipped well before their expiry dates.

Yes. We regularly run promotions, brand sales, and seasonal offers. Subscribe to our newsletter or follow us on social media to stay updated.

Only one promo code can be applied per order unless stated otherwise.

You can reach us through the Contact Us page on wellvishealth.ca or by email. Our customer support team typically responds within 1 business day.

No. Information provided on our website is for educational purposes only and is not a substitute for professional medical advice. Always consult a qualified healthcare practitioner for personal health concerns.

Please refer to our website for current store availability, pickup options, or partner locations.

Orders may be cancelled due to payment issues, stock availability, or verification requirements. If this happens, you will be notified promptly.